All About the Service

Everyone knows service is the name of the game, so how do you judge one provider from another? Customer surveys suggest it comes down to four criteria: reliability, responsiveness, expertise, and empathy. This is not news to the County House Research team. These have been the watchwords for CHR since its founding. If you’re having problems, I want to hear about them. If you have questions, please ask. You can email or call me for information about our services, pricing, or coverage–or just to talk.

To reach me please call 215-717-7433, ext. 25 or email me at phamilton@countyhouseresearch.com.

Many industry colleagues have been in touch since the NAPBS Annual Conference to congratulate me and offer me words of encouragement, for which I am grateful. Over the past few weeks the County House Research team and I have been hard at work putting together a suite of exciting new tools to help our clients. In the meantime, if you need information about our services, pricing, or coverage, please call or email me. I am always happy to hear from you. To reach me please call 215-717-7433, ext. 25 or email me at phamilton@countyhouseresearch.com.

Prissy

The Pennsylvania Department of Transportation (PennDOT) will no longer be accepting old DL-503 Driving History Release forms as of August 1, 2017. The updated DL-503 Release Form can be downloaded here. If you need assistance switching to the new forms, please contact Kelly Capponi at (215) 717-7433, x.21 or kcapponi@countyhouseresearch.com.

Courts and County House Research, Inc. offices will be closed Monday, May 29 for Memorial Day. We wish all our clients and colleagues a restful weekend. CHR offices will reopen on Tuesday, May 30 at their normal times.

It’s our search too. Four words that represent the spirit of County House Research and our promise to our clients. In whatever we do, we want to provide the kind of service we expect. The kind of service we would provide to family. That means fast turnarounds (same day or next day in most cases), having personal Customer Service Representative to handle all your needs, and daily status report updates with ETAs.

For more information on CHR’s service offerings, please contact CHR’s Director of Client Services, Robin Watkins, at RWatkins@CountyHouseResearch.com or (215) 717-7433 ext. 21.

Engagement is one of the most important aspects of social media and mail marketing. But how do you increase engagement in a marketing landscape where we are inundated with information? You get granular.

Every marketer understands that segmentation is important, but not everyone is gets how to get granular. The good news is that most electronic marketing tools make it easy to target segments. Here are some how-tos on getting granular with your marketing:

Orinna Weaver at Radius discusses 4 reasons why segmentation builds growth.

Stephen DeAngelis offer this long but worthwhile discussion of granular segmentation, which includes many great links.

Finally, Sherice Jacob offers a handy how-to on getting granular at the Kissmetrics blog.

Connect

Got some questions? Need advice? Get in touch with us!

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County House Research

Contact us today for #court updates and how we can best serve you during this time!

215-717-7433
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#courtresearch #courtrecords #updates #researcher #researchimpact #pbsa #fcra #certified #vendor #Pennsylvania

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County House Research

As we continue to face this unprecedented time for our generation...as a nation and across the globe, we at County House Research remain committed to being your resource and providing you the best service possible during the ongoing COVID-19 crisis.

First and foremost, our deepest condolences go out to those friends and families who have lost loved ones during this time. May you know G-d's deepest peace and comfort as you continue forward.

With many courts closed to the public across the nation, we remain hopeful that this will soon be over, and businesses can start to heal.

If you have questions about jurisdictions that are still available or just want to say hello (!), please contact Prissy Hamilton at (215) 717-7433 x25.

We will continue to update you on changes as new information becomes available.

Thank you again to all of our industry partners for their support during these difficult and uncertain times.
We wish all our clients and colleagues safety and good health.

Blessing of peace on you all during this time!

Your family at CHR

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County House Research

County House Research remains committed to providing you the best service possible during the ongoing COVID-19 crisis.

We continue to provide full service in:
Cook County, Illinois
Delaware
New Hampshire
NH State Police
New Jersey
Philadelphia Civil
West Virginia

Other jurisdictions may be available.
If you need searches in a jurisdiction not listed above, or if you have questions, please contact Prissy Hamilton at (215) 717-7433 x25.

We will continue to update you on changes as new information becomes available.

Thank you to all our industry partners for their support during these difficult and uncertain times. We wish all our clients and colleagues safety and good health.

🙏🇺🇸🌎🙏🇺🇸🌎🙏🇺🇸🌎🙏🇺🇸🌎🙏

COVID-19 Information Resources:
Here are some resources to help you navigate the coming weeks.

Center for Disease Control (CDC)
https://www.cdc.gov/coronavirus/2019-ncov/index.html

World Health Organization (WHO)
https://www.who.int/emergencies/diseases/novel-coronavirus-2019

U.S. Department of State
https://travel.state.gov/content/travel/en/traveladvisories/ea/covid-19-information.html

Stay safe!
Your team at
County House Research, Inc
www.CountyHouseResearch.com

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County House Research

Happy Saint Patrick's Day from CHR!

Saint Patrick was kidnapped from Britain when he was 16 and taken to Ireland, where he was enslaved and worked as a shepherd. He escaped and returned to Britain after six years. After becoming a priest, he was led back to Ireland by a dream and returned, sharing the love and hope of G-d in the land of his former captivity.

As we all deal with health protocols and navigate this situation together, may we find "gold" in the things we are grateful for, focus on solutions and keep pushing through! There is always a bigger plan.

We're here to assist in any way we can. Stay safe!

Your team at
County House Research

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County House Research

Dear Clients and Colleagues,

In the face of difficulties arising from the current outbreak of COVID-19 (Novel Coronavirus), we want to assure you that we remain deeply committed to our “It’s Our Search Too” philosophy. More than just a motto, It’s Our Search Too means that will do whatever we can to continue providing you with the best service possible.

Our Work Place
The best way to ensure that there are no interruptions in service is to take care of the people who make up the County House Research team. In keeping with recent health advisories, those CHR team members who are able to work from home are now doing so. We are also monitoring the situation in the courthouses to determine any health and safety considerations affecting County House Research employees. If we determine that there is a threat to the health and safety of our team members, we will communicate that information to you at the earliest possible time.

Courthouse Closures
We anticipate that over the course of the next few weeks, courthouses throughout the country will close sporadically in order to assess conditions and clean facilities. We will keep you updated on any courthouse closures or service interruptions as we learn about them. Our researchers are in continuous contact with the various courthouses we serve. If service is not available, we will communicate that information to you as soon as possible.

Current Closures
Currently, all Massachusetts courthouses will be closed on Monday, March 16 and Tuesday, March 17, 2020. Massachusetts courthouses are rescheduled to open on Wednesday, March 18. Will keep you apprised of conditions as information becomes available.

Information Resources
As those in our industry know only too well, good information is the best tool for making good decisions. Here are some resources to help you navigate the coming weeks.

Center for Disease Control (CDC)
World Health Organization (WHO)
U.S. Department of State

We wish you all our clients and colleagues good health in the weeks ahead. If you have any questions or concerns, please contact Prissy Hamilton at (215) 717-7433, x.25 or phamilton@countyhouseresearch.com.

Thank you very much.

B. Zimmerman, President
County House Research, Inc. | 1500 John F Kennedy Blvd, Suite 330 Philadelphia, PA 19102-1750

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County House Research

In light of the #Massachusetts Governor’s Declaration, #court leaders closed the Trial #Courts to the #public yesterday and today, March 16 & 17.

We will continue to keep you updated on court #delays and #closures as we are made aware.

As #business closures and #event #cancellations continue in an effort to #mitigate the spread of the #Corona #virus, be #safe, follow the recommended #hygiene protocol, stay #positive and enjoy this unexpected time with #family!
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#Massachusetts #delays #closure #coronavirus #safety

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